With Pre-Screen, your dealership can pre-approve customers early in the sales cycle from FOCUS or Contact Management to tailor the sales approach, speed up the sales and f&i processes, and improve the customer’s buying experience. Know which vehicles and payment options your customers can afford from the start.
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Our customer-centric automotive websites, expertly managed SEO services, and full suite of retail tools make your website a powerful vehicle sales engine. It gets harder every day to win online shoppers who expect personalization and individualized service. Your dealership website shouldn’t just show your inventory - it needs to actively drive business. It also allows the dealership to easily train employees with a simple interface designed specifically for their role. It sends customers the right communication at the right time with results-based scheduling. FOCUS automatically prioritizes tasks and follow-up actions based on a customer's likelihood to buy. BDC reps and salespeople can better manage every customer interaction while management can better track performance, train, and coach - all from a single tool. With geo-fencing technology, a built-in up system, sales step reinforcement, and real-time communication capabilities between the sales staff, FOCUS Mobile helps both sales managers and salespeople perform their daily duties and tasks efficiently and effectively.Īccomplish your customer relationship management goals with FOCUS – FOCUS is a robust customer relationship management (CRM) system spanning across all dealership departments. This solution will improve your dealership’s sales process and give customers an improved buying experience. We use an exclusive combination of transactional, behavioral, and demographic data to understand who your most profitable dealership customers are, what they want, and what will make them buy it.īetter manage the car deal from “hello.” Use FOCUS Mobile, the mobile application for Contact Management and FOCUS, to coach salespeople of all skill levels and more effectively handle showroom traffic.
The consultative approach we use to create more effective marketing for each dealership is different than anything else in our industry. Once we find your hottest leads, we help you craft offers they can’t refuse. XtreamService digs deep into each customer’s profile, considering their transactional, behavioral, and demographic characteristics to find customers likely to buy regardless of - or in spite of - their equity position.
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Its web-based solutions are practical and cost-effective, requiring no equipment or software installation, and allowing clients to connect to the solution from anywhere with internet access. Additionally, training features provided through Callbright help establish accountability and improve the performance of personnel, leading to increased profitability.
Clients can track advertising effectiveness through telephone responses, record and monitor inbound calls, track outbound calls, and send broadcast messages. With the right approach, unhappy customers can become raving fans.Ĭallbright provides complete, real-time telephone communication management to help businesses optimize marketing investments and enhance customer relationships. Know what customers are saying and participate where it counts. Your dealership reputation alone might not sell cars, but it can absolutely UN-sell them.
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